Shipping
All products
purchased on the www.genyed.com website are shipped by express
courier on the working day following the day the order is
placed.
Shipping costs:
- FREE shipping throughout the UK and Ireland.
Place of delivery:
From the website www.genyed.com in English, it is possible to
buy only for delivery addresses on the UK and Ireland
territory, it is not possible to indicate addresses outside UK
and Ireland, both for shipping and billing.
Purchased products are delivered within 1-3 working days after
the order has been processed.
Delivery is made from Monday to Friday.
In the event of loss of the package, Genyed Srls undertakes to
make a new shipment without any additional cost for the
customer.
The calculation of delivery times does not include Saturdays,
Sundays, holidays and other special events such as the absence
of the recipient, the place of delivery which is difficult to
reach and other problems attributable directly to the courier
and not dependent on Genyed Srls.
If the parcel is refused, or it is impossible
to deliver the parcel due to problems attributable directly to
the purchaser, the customer shall be charged the shipping
costs and all further costs for returning the parcel to the
sender.
Upon delivery of the goods by the courier, the Customer is
required to check that the packaging is intact, undamaged, or
wet or otherwise altered, including the sealing materials.
Any damage must be immediately reported to the courier who
delivers the goods, with the wording "Goods control reserve"
on the accompanying document and immediately confirmed by
email to Genyed SRLs at the following address info@genyed.com.